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Privacy Policy

Thank you for visiting www.rcgsuites.com. This notice tells you how we use your personal information collected at this site. Please read this notice carefully before using the site or submitting any personal information. By using this site, you are accepting the practices described herein. We reserve the right to make changes to this policy, and any changes made will be posted

Information Collected

We collect personally identifiable information, such as names, postal addresses, email addresses, etc., when voluntarily submitted by you. The information you provide is used to fulfill a specific request, such as to make a room reservation. We will not know your name, email or any other personally identifiable information just because you browse our site.

Cookie/Tracking Technology

We may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.

Information Usage

Your information will be used in order to personalize your service. We will use your email address to communicate with you in order to process and confirm your reservation. We may also use your email address to send you special offers and news about Chatrium Hotels and Residences. If you do not wish to be contacted, you can opt out of our mailings at any time.

Commitment to Data Security

We do not sell your information. Your personally identifiable information is kept secure and only authorized employees, agents and contractors who have agreed to keep information secure and confidential will have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information
If you have any questions or comments about our privacy policy you may contact us at:

Sukhumvit City Hotel Co., Ltd
377 Kao Phra-Tamnak Road South Pattaya Bang-Lamung,
Chonburi 20260 THAILAND
Phone: +66 (0)38 306316 | Fax: +66 (0)38 306317
eMail: info@rcgsuites.com

Booking.com: we have teamed up with Booking.com B.V., located at Herengracht 597, 1017 CE Amsterdam, The Netherlands (www.booking.com) (hereafter Booking.com) to offer you our online reservation services. While we provide the content to this website and you make a reservation directly with us, the reservations are processed through Booking.com. The information you enter into this website will therefore also be shared with Booking.com and its affiliates. This may include personal information such as your name, your contact details, your payment details, the names of guests traveling with you and any preferences you specified when making a booking. To find out more about the Booking.com corporate family, visit http://www.booking.com/content/about.html.

Booking.com may process your personal information for the purposes set out in the http://www.booking.com/content/privacy.html.

Booking.com may send you a confirmation email, a pre-arrival email and provide you with information about the area and our accommodation. Booking.com will also provide you with international customer service 24/7 from its local offices in more than 20 languages. Sharing your details with Booking.com’s global customer service staff allows them to respond when you need assistance. Booking.com may use your information for technical, analytical and marketing purposes as further described in http://www.booking.com/content/privacy.html. This may include that your information might also be shared with other members of the Priceline Group (Agoda.com, Rentalcars.com and Kayak.com) for analysis to provide you with travel-related offers that may be of interest to you and to offer you customized service. If you have questions about the processing of your personal information by Booking.com, please contact customer.service@booking.com.

Booking.com will offer you various means to communicate with us about your reservation through Booking.com. You can contact Booking.com with questions about your reservation via the My Booking Page, the Booking.com app, and via other channels that Booking.com may make available. Booking.com may access such communications and may use automated systems to review, scan, and analyse communications for security purposes; fraud prevention; compliance with legal and regulatory requirements; investigations of potential misconduct; product development and improvement; research; customer engagement, including to provide you with information and offers that they believe may be of interest to you; and customer or technical support. They reserve the right to block the delivery of or review communications that they, in their sole discretion, believe may contain malicious content, spam, or may pose a risk to you, us, Booking.com, or others. Note, all communications sent or received using Booking.com communication tools will be received and stored by Booking.com.

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